Legal

Privacy Policy

Last updated: September 16, 2026

1. Information We Collect

We may collect information you provide directly (such as your name, email, and company details when you contact us or register for our services), as well as usage data collected automatically (such as pages visited and interactions with our AI agents).

2. How We Use Information

We use collected information to provide and improve our services, respond to inquiries, process payments, personalize AI agent interactions, and communicate important updates.

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers (such as payment processors and cloud infrastructure providers) solely to operate our services, and only to the extent necessary.

4. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies & Tracking

Our websites and embedded chat widgets may use cookies or local storage to remember preferences (such as chat layout choices) and to understand how our services are used.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us using the details below.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date.

10. Contact Us

Questions about this Privacy Policy can be sent to sales@ebelong.com.